If standard pricing is available, payment is collected during intake before the request is opened. Quote-based matters are reviewed first, then sent forward once pricing is approved and payment is complete.
Helpful Answers
FAQ
Quick answers about pricing, service timing, document uploads, case progress, and what to expect after intake.
Legal Mailman coordinates process service across the United States through direct coverage and trusted service partners. International matters are reviewed individually based on destination, service method, local rules, and partner availability.
Timing depends on the service level, location, document type, and recipient availability. Standard, rush, and same-day requests are prioritized differently, and updates are provided as attempts move forward.
Your documents are reviewed, pricing is confirmed or quoted, and the matter is routed for assignment. From there, activity moves through attempts, completion notes, and affidavit finalization.
For process service matters, a summons is still required before final submission. The upload flow now allows supporting documents to be added in any order without breaking the intake process.
Yes. Clients can follow case status, timeline activity, and affidavit progress as the file moves through service, review, and completion.
Quote-based matters can be submitted without upfront payment. Legal Mailman reviews the scope, issues pricing, and moves the request forward after approval and payment.